| Developing A Back Office Process
To Support New Legislation in the UK
The Challenge
In 2003, The Courts Act 2003, created changes
to the way that Sheriffs, or as they are
now known, High Court Enforcement Officers,
delivered their part of the enforcement
service across England and Wales for court
judgments.
Shergroup was tasked by the Department of
Constitutional Affairs to develop a piece
of software which would create a national
database for all High Court Writs of Fieri
Facias and allow insolvency information
to be added to that database as part of
a new universal system of management for
enforcement information.
Response to The Challenge
The Shergroup team identified the processes
that would be needed to deliver a database
to capture this information. It then created
a web based tool to allow users to record
that information either as a single piece
of data or as a bulk upload of data.
In addition the database had to record,
store and retrieve information about insolvency
details. In its first year of operation,
the Shergroup team sorted over 100,000 insolvency
records, which were scanned, and then sent
to the data entry team for input.
Supporting management information was created
to support the process to ensure that peaks
and troughs in data entry could be effectively
managed and that quality of data entry was
maintained.
The Result
As a result, in the first year of operation
over 100,000 notices were entered on to
the system which was named “NICESheriff”
with supporting management information.
The system was such a successful operation
that in 2006 it was sold as a fully operational
system to Registry
Trust Limited and is now fully maintained
and operated by their inhouse team. |
